Frequently Asked Questions

General Questions

What types of devices do you repair?

We repair all smartphones available in the market including Apple, HTC, Samsung, Motorola, Blackberry, Nokia, Huawei, and any other brands. We also work on all types of tablets including iPads, Galaxy Tabs, Amazon Fire, Kindle, and any other brands.

I tried repairing my smartphone myself, can I still bring it in for repair or diagnostic?

Sure we will jump in and see if we can get you back up and running, however please note that we will not install customer provided parts. In order to maintain our quality standards we will only install parts from vendors we maintain relationships with.

I have multiple issues with my smartphone, can I get a deal on multiple repairs?

Yes you can, give us a call and describe your problem and we will see what we could do for you.

What should I do if my device falls in water or another liquid?

Do not turn on your device. It’s best if you bring it the next day or even the same day, as we will have a better chance of repairing it. Of course if you can’t make it to one of our locations, try to dry it out, then bring your device to one of our locations.

How do I know if I need the LCD repair or not?

If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure?

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